Innovation born of motivation
Constantly improving product, process and service quality to create and supply high-quality products and thereby maintain a strong competitive position in its target markets is a core competence of the CPH Group.
Constantly improving product, process and service quality to create and supply high-quality products and thereby maintain a strong competitive position in its target markets is a core competence of the CPH Group.
For more than 20 years now, a Continuous Improvement Process (CIP) has been successfully serving as a key innovation and quality management tool within all three of the Group’s divisions.
The CIP enables process enhancements and cost savings to be identified and achieved which improve the quality of products and services and raise satisfaction among both customers and employees. Every contribution is valued which helps to optimize processes, save energy, ease pressures on the environment or resources, enhance safety and improve the working atmosphere.
It is CPH’s employees like Dzemilj Abdiji, Sopi Gezim and Philipp Gamma (from the left) who are the bedrock of its CIP, submitting hundreds of improvement ideas every year either individually or in teams. All such submissions are evaluated under a clearly structured procedure. And experience shows that around half of them will result in concrete practical actions.